Welcome to Miller Events!
Our Policies
1
Reservations & Payment
Reservations can be made by contacting us either by phone at 740-835-6136 or by submitting a quote request on our contact page.
To secure your reservation, a 30% deposit is required at the time of booking. The full rental amount is due 7 days prior to the pickup time.
We accept cash, check, and most major card companies. Deposit must be made with a debit or credit card.
2
Cancellation & Refunds
If the booking is cancelled 15 days or more before the scheduled event, the deposit will be fully refunded. If the booking is cancelled between 7 and 14 days before the scheduled event, 50% of the deposit will be refunded. If the booking is cancelled within 6 days of the scheduled event, the deposit will be non-refundable.
3
Damage & Missing Items
If the Equipment is returned in a dirty or unsanitary condition, the Renter may be charged a cleaning fee at the discretion of Miller Events LLC.
In the event of damage, loss, or theft of the Equipment, the Renter authorizes Miller Events LLC to charge the credit card on file for the full cost of repair or replacement, or loss of the security deposit as determined solely by Miller Events LLC.
About Us
Hi there! We're Tyler and Hanna Miller. We are the owners and operators of Miller Events LLC, a Southern Ohio based, family owned DIY Event Rental company. At Miller Events, we pride ourselves on delivering top-notch party equipment and exceptional service for all your gatherings. Whether it's a birthday, wedding, graduation, or corporate event, we're here to help you create lasting memories. Contact us for more information on how to make the most out of your event!
Frequently asked qustions.
Get answers to our most frequently asked questions! Still not finding what you're looking for? Shoot us a message!
DIY, Pick-up/Drop-off, & Delivery
What does DIY rental mean?
Exactly what it sounds like! You pick up your reserved rental items from our facility, set them up for your event, and bring them back at the end of your rental agreement!
Get the party rental equipment you want without breaking the bank. We house and maintain all of the inventory and you get to have the party you want without the delivery fees, setup fees, tear down fees, or having to store things yourself!
How does pick-up and drop-off work?
All of our inventory is available for "full weekend rental", meaning you get it for the entire weekend! Pick up is typically on Friday and drop off is Sunday. We will reach out to you the week of your rental to schedule pickup/drop off times and to provide exact instructions to make your DIY rental as easy as possible!
Other pick-up and drop-off times may be available on a case by case basis. Contact us for more information.
Will you deliver?
Delivery can be added with larger rentals. Contact us to see if your rental would qualify for delivery and for delivery fee.
Booking & Deposits
How can I book a rental for my event?
Do you require deposits?
Ready to book? You can either complete our Rental Request or give us a call at 740-835-6136!
A signed rental agreement and a booking deposit are both required from the Renter in order for the requested items and/or services to be considered reserved for the Contract date(s).
See our Rental Agreement for more detailed information.
What are my payment options?
We accept various payment methods including Cash, Check, and most major card companies. However, all deposits must be made with a debit or credit card.
For a full list of accepted payment methods, please see our Rental Agreement.
Cancellation & Refunds
Can I cancel my rental reservation?
If the booking is cancelled 15 days or more before the scheduled event, the deposit will be fully refunded.
If the booking is cancelled between 7 and 14 days before the scheduled event, 50% of the deposit will be refunded.
If the booking is cancelled within 6 days of the scheduled event, the deposit will be non-refundable.
How long does it take to process a refund?
The Rental Security Deposit is fully refundable within 5-10 business days after the Equipment is returned and deemed to be in good working order.
The full Rental Fee may be refunded if proper notice is received see our Rental Agreement for full details. Please allow 5-10 business days after proper notice is received to process your refund.